Where we deliver
Delivery is available across serviceable areas of Pakistan. International shipping is available on request to countries and addresses accepted by a suitable courier and by customs rules. PO boxes and remote areas may not be serviceable for large or insured artwork.
Preparation and delivery estimates
- Ready-made artwork: normally dispatched within 2–4 business days after the order and any required payment are confirmed.
- Within Pakistan: normally 2–7 business days after dispatch.
- International: normally 7–21 business days after dispatch, but customs can add time.
- Commissions: the making time is agreed separately; shipping time starts after the finished work is approved, fully paid, and packed.
Business days exclude weekends and public holidays in Pakistan. Severe weather, security restrictions, customs checks, courier disruption, and an incorrect or incomplete address can cause delay. SaniaScript will share an update when reliable information is available.
Charges
The current Pakistan delivery charge and any free-delivery threshold are shown in the cart and checkout before an order is placed. The checkout total is re-calculated from current store settings before the order is saved, so an old screenshot or browser price is not used.
International delivery is quoted separately after the destination, size, weight, packaging, and insurance options are known. The customer approves the quote before the order is accepted. The receiving country may charge import duty, tax, customs handling, or brokerage fees; unless the written quote says otherwise, the recipient is responsible for these charges.
Protective packaging
Unframed or flat work is protected with a clean surface layer, sturdy backing, corner protection where appropriate, moisture-resistant wrapping, and a rigid outer package. Framed or larger work receives additional edge and impact protection. Recycled material may be used when it is clean and safe for the art.
Keep all packaging until the artwork has been checked. It is needed if a courier damage claim is made.
Tracking, delivery, and address checks
Tracking is sent by email or WhatsApp when the courier provides it. The customer must give a complete deliverable address and reachable phone number. Contact SaniaScript immediately if the address is wrong; it may not be possible to change it after dispatch.
A parcel shown as delivered should first be checked with household members, reception, neighbours, and the courier. Report a missing parcel promptly. SaniaScript will open a courier enquiry, but cannot promise a replacement until the delivery investigation is complete.
Failed delivery and returns to sender
If a parcel returns because the address was wrong, delivery was repeatedly refused, duties were not paid, or the courier could not reach the recipient, a new delivery charge may be required. If SaniaScript or the courier caused the failure, the customer will not be charged for sending it again.